RXA Technologies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and software applications. We are based in Melbourne, Australia, and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We may collect the following types of information:
‍

Personal Information: Identifiable information, such as your name, contact details (email, phone number), job title, and company information. This information is typically collected when you register for our services, subscribe to updates, or engage with us directly.
‍

Technical Data: Information about your device and usage, including IP addresses, browser type, operating system, device identifiers, and geographic location.
‍

Usage Data: Information on how you interact with our services, such as pages viewed, features used, and time spent on our website or applications.
‍

Transaction Information: When you make a purchase, we collect data related to payment details, billing, and order history (please note we do not store credit card details but may work with third-party payment processors who handle this information securely).
‍

Other Information: Any other information you voluntarily provide, such as feedback, survey responses, and communications with our support teams.

We process personal information for various purposes, including:
‍

Service Delivery: To provide, maintain, and improve our services, conduct data analysis, troubleshoot issues, and perform general customer support.
‍‍

Personalisation: To customize content and features for you, providing a more relevant experience.
‍‍

Marketing and Communications: With your consent, we may send you promotional materials, newsletters, or other information about our products and services. You may opt out at any time.
‍

Legal Compliance: To comply with legal obligations and enforce our agreements, including preventing fraud and safeguarding the security of our platform.
‍

Analytics and Improvements: To analyse usage patterns and make improvements to our products and services.
‍

We do not sell your personal information. We may share your information in the following contexts:
‍

Service Providers: We work with third-party providers for services such as data hosting, analytics, customer support, and payment processing.
‍

Legal Requirements: We may disclose your information to law enforcement or regulatory authorities when required to comply with legal obligations.
‍

Business Transactions: If we are involved in a merger, acquisition, reorganization, or sale of assets, your data may be transferred to the acquiring entity under confidentiality agreements.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We implement robust security measures to protect your information from unauthorized access, alteration, or loss. While we strive to safeguard your data, please understand that no security measures are completely foolproof.

As a global company, we may transfer your data to countries outside your region, including to our headquarters in Australia or trusted third parties in other countries. Where we transfer personal data from the European Economic Area (EEA) or United Kingdom (UK) to outside these regions, we adhere to GDPR requirements by implementing safeguards, such as standard contractual clauses, to protect your data.

Depending on your location, you may have the following rights regarding your personal information
‍

Access: You may request access to the personal information we hold about you.
‍

Correction: You may request corrections to your information if it is inaccurate or incomplete.
‍

Deletion: You may request that we delete your personal information in certain circumstances.
‍

Restriction and Objection: You may request restriction or object to certain data processing activities.
‍

Data Portability: you may request a copy of your information in a machine-readable format.
‍

Data Portability: Withdraw Consent: Where consent is the basis for processing, you may withdraw it at any time.
‍

To exercise these rights, please contact us at info@rxatech.com.au. For EU/UK residents, you also have the right to lodge a complaint with your local data protection authority.

Our website uses cookies and similar tracking technologies to enhance user experience, analyse usage, and deliver targeted advertising. You can control cookies through your browser settings, but please note that disabling cookies may affect functionality.

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.
‍

Our website may contain links to third-party sites, which operate independently of us. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will update the "Last Updated" date. We encourage you to periodically review this policy to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

P.O BOX 50 Chadstone Centre, 3148
0413 471 140
info@rxatech.com.au